Returns & Exchanges

Due to the perishable nature of our farm-fresh products and livestock-based goods, we are unable to accept physical returns once an order has shipped. If your order arrives damaged or fails to meet our quality standards, please contact us within 7 days for a replacement or store credit.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, immediately unbox your items and check for any signs of damage, spoilage, or missing products from your order.

• 2.
  Document Issues

  Take clear, high-resolution photographs of the shipping box and the specific items in question to help our farm team assess the situation.

• 3.
  Contact Support

  Email our customer care team with your order number and the photos of your items to initiate a claim for a refund or replacement.

• 4.
  Resolution

  Once reviewed, we will issue a store credit or dispatch a replacement shipment at no additional cost to ensure you have the best farm-to-table experience.